Vanya Cendana
Pengukuran kinerja maintenance dengan metode six sigma maintenance scorecard: studi kasus maintenance workshop PT Indopelita Aircraft Services = Measurement of maintenance performance using six sigma maintenance scorecard method: case study in maintenance workshop of PT Indopelita Aircraft Services
Fakultas Teknik Universitas Indonesia, 2019
 UI - Skripsi Membership
Lovelock, Christopher H.
Services marketing : people, technology, strategy
Prentice-Hall, 2005
 Buku Teks
Lovelock, Christopher H.
Services marketing : people, technology, strategy
Pearson Education , 2011
 Buku Teks
Michael Lee
Strategi Pemasaran dan Integrated Marketing Communictations dengan Pendekatan Dari Interface Marketing-Finance pada Produk Shampoo Clear di PT. Unilever Indonesia Tbk. = Marketing and Integrated Marketing Communications Strategy in the presence of Marketing-Finance Interface with Clear Brand Product in PT. Unilever Indonesia Tbk.
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012
 UI - Tesis Open
Didik Suhartono
Manajemen strategi PT. Pelindo II dalam menghadapi globalisasi. Suatu telaah dengan pendekatan scenario planning = Strategic management of PT. Pelabuhan Indonesia II in Facing the globalization. An Analysis with Scenario Planning Approach
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2004
 UI - Tesis Membership