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"ABSTRAKPemerintah saat ini telah melakukan berbagai upaya kesehatan dalarn rangkapenyediaan pelayanan keszhatan yang merata, bermmu, dan tezjangkau oleh seluruhIapisan masyarakat. Namxm upaya kesehatan tersebut belum diselenggarakan secaramenyeluruh, sehingga kumng dapat menunjang peningkalan demjat kesehatanmasyarakat. Harapan masyamkat agar pelayaman rumah sakit dapat memberikanpelayanan yang efektif dan kcpuasan yang optimal bagi setiap orang yangmemanfaatkannya, untuk itu dibumhkan sumberdaya manusia yang handal.Mengelola Sumber daya manusia bukanlah sesuatu ha] yang mudah, karenamenyangkut banyak faktor panting yang- harus diperhatikan, salah satunya adalah faktorkepuasan kerja. Kepuasan kelja ini akan berpengaruh pada kinerja, dan rendahnyakepuasan kezja merupakan satu tanda rusaknya kondisi suatu organisasi.Peuelitian ini bcrtujuan untuk mendapatkan gambaran tentang kepuasan kezjapegawai di rumah sakit dr A K Gani Palcmhang, melalui pengisian lcuesioner untukmengetahui persepsi, dan kepuasan kexja yang dinilai dengan melihat harapan dankcnyataan dari kepemimpinan, pekcljaan, komunikasi dan penghargaan. Wawancaramendalam serta focus group discussion yang dilaksanakan pada kepala ruangan, kepalapolikiinik, anggota pelaksana, bcxtujuan mendapwn penegasan pada hasil datakuantitatiii Penelitian ini dilaksanakan pada bulan April sampai Mei 2007.Desain penelidan yang dipilih adalah analitik kuantitatif rancangan crosssectional dengan responden yaitu SCIUIUII militer yang ada sesuai dengan kriteria inklusisebanyak 50 orang, dan Pegawai Negeri Sipii diambil secana acak sebanyak 100 orang. Hasil penelitian didapatkan adanya perbedaan nilai rata-rata tingkat kepuasan pegawaiMiliter dan Pegawai Ncgcri Sipil, yaitu mia-rata tingkat kepuasan Pegawai NegeriMiliter sebcsar 59,24% yang bervariasi antara 45%-8l,82%, sedangkan Pegawai NegeriSipil lata-rata tingkat kepuasan kexja sebesar 54,58% yang bervariasi antara 44,87%-67,l2%, hasil penelitian ini juga membuktikan bahwa pada responden militer terdapatbeberapa vasiabel yang mempunyai hubxmgan signiiikan yaitu, jenis pekeljaan,motivasi, konflik, dan prosedur kelja. Sedangk/an pada responden Sipil didapatkanvmiabel yang bedxubungan signiikan dengan kepuasan kczja adalahz mamke1ja,pendidikan, peluang promosi dan konflik.Variabel yang paling dominan berpengaruh ten-hadap kepuasan kelja padapegawai Negeri Militer adalah jenis pekexjaan, dan pada Pegawai Negeri Sipil adalahevaluasi kelja. Selain im ada bebempa hal yang menjadi prioritas mama dalamhubungannya dengan kepuasan kexja bagi Militer, yaitu atasan diharapkan melibatkanbawahan dalam memncanakan Sualll pekeljaan (faktor kepemimpinan), perasaan sukaakan suatu pekeljaan dibutuhkan untuk mendapatkan hasil yang memuaskan(P??kClj38I1), dalam menyelesaikan permasalahan dibuhuhkan komunikasi yang. baik_Sedangkan pada PNS yang menjadi prioritas utama adalah : atasan harus melibatkanbawahanda1ammerencanakm\suampekmjaan,atasanharusmembanmkenaikanP=1l1£J<21 b9»WalW1UY°» 35955 d¢?B°l1 1fiI1¢1i=11y8 (fakfbr k¢P¢mimPiM11)» dalammenyclwaikan permasalahan dibutuhkan komunikasi yang baik, hasil evaluasi kerjaperlu disampdkan (faktor komunikasi),perasaan suka akan suatu pekexjaan dibutuhkanuntuk mendapatkan hasil yang memuaskan, untuk menghilangkan kqienuhan dalamsuatu tugas dibuat mtasi mgas, kesesuaian antara tugas dan kemampuan adalah penting(P°=k¢l5H2H)~Oleh karena itu pimpinan diharapkan dapat membentuk wadah komunikasitemtama untuk komuuikasi dari bawah keatas, misalnya dengan kotak samn, tim keciltersendiri, membentuk tim pcnilai, memperhatikan sistcm penghargaan dengan biayaminimal, dan memotivasi pegawai meningkaikan kinelja, misalnya mengadakan acarakebexsarnann diluar kantor beserta seluruh stai

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ABSTRACTThere are so many e&`orts have been done by the govemment in order to providea thorough, high quality, and aEordable health services to any level of community inIndonesia. However, the effort has not yet been accomplished comprehensively and cannot be optimal to enforce the increasing of the level of community?s health. People?sexpectation on the hospital services is that hospital can provide an e&`ective and asatisfaction services to everyone who visit and utilizing the hospital. Therefore,outstanding human resources are needed.To organize and manage the human resource in the institution is not a simply asturning the palm ofthe hand, as there are so many important factors are related that needto consider. One of the factors is the working mtisfaction. It is known that workingsatisfaction will influence the working performance, and a low working satisfaction canbe a sign of organization devastationThe study has aim on exploring the description on working satisfaction ofemployees at the DR. A. K. Gani Hospital (AKGH) of Palemhang, using self-fillingquestionnaire in order to know the perception, and working satisfaction that assessed bylooking at the expected and facts of leadership, task, communication and reward. In-depth interview and focused group discussion (FGD) are carried out toward head ofsection, head of poiiclinic, and member of implementer, in order to get continuation onthe result of quantitative data. The study is carried out between April and May 2007. The design of the study is a cross sectional with quantitative approach. Allmilitary employees are included as respondents, but only 100 civil employees areselected randomly. The study result showed that there is a different score on the averageof the satisfaction level between military and civil employees. The average ofsatislaction level among military employees is 59.24% with range between 45-8l.82%.While among civil employees, the average is 54.58% with range between 44.87-67.l2%.Variables that significantly related with working satisfaction among military employeesare: type of work, motivation, conflict, and working procedures. But, among civilemployees, the variables are: length of working, education, opportunity for increasinglevel of working rank (promotion), and conflict.The most dominant variable at the military employees is type of work, but in thecivil employees is working evaluation. For military employees, the main priorities inrelation to working satisfaction are namely: suppose the chief should involving theemployees for planning the work (leadership factor), sense of liking the job/work isneeded in order to give a satisfactory on working (work factor), good conununication isneeded to solve the problem. In the civil employees, the main priorities are: the chiefshould involve the employees for planning the work and should facilitate the employeesto raise their rank based on their performance (leadership factor), good communicationis needed to solve the problem and working evaluation should be disseminated(communication factor), sense of liking the job/work is needed in order to give asatisfactory on working, a working rotation can be use to prevent the workingboringness, conformity between task and skill is an important thing (work factor).To conclude, the managers should provide a kind of communication pathway,especially hom down imder to top manager, such as: suggestion box, and independentsmall team, team evaluator, to consider a reward system with minimal cost, andenforcing motivation towards employee for increasing the work performance.

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"ABSTRAKTingginya cemaran mikrobiologi pada jajanan anak sekolah dikarenakan penjaja pangan tidakmenerapkan praktek keamanan pangan yang baik. Penelitian ini bertujuan mengetahui faktorfaktoryang mempengaruhi praktek keamanan pangan penjaja PJAS dengan mengacu teorisosial kognitif dan Model PRECEDE-PROCEED, menggunakan rancangan penelitian potonglintang. Data dikumpulkan dari 239 penjaja PJAS dari 50 SDN di Kota Tangerang Selatan.Hasil penelitian 24,3% penjaja PJAS melakukan praktek keamanan pangan yang baik, 56,5%memiliki tingkat pengetahuan tinggi, serta 57,1% responden memiliki sikap mendukungkeamanan pangan. Ada hubungan antara pengetahuan, sikap, ketersediaan sarana dan fasilitasdan adanya kebijakan keamanan pangan di sekolah dengan Praktek Keamanan Pangan PenjajaPJAS.

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ABSTRACTThe severe microbiological contamination in school children snack is likely due tounimplemented good food safety practice by food vendors. This study aims to determine PJASvendors food safety practice influenced factors in relation to social cognitive theory and thePrecede Proceed model. It was a cross sectional study of 239 PJAS vendors from 50 primaryschools in South Tangerang. The results showed that among PJAS vendors 56,5% had highlevel of knowledge of good food safety practice and 57,1% had good attitude towards it, butonly 24,3% implemented it. There is a relationship between knowledge, attitudes, and theavailability of facilities and food safety policies at schools with PJAS vendors food safetypractices."

"Tesis ini membahas pengaruh pemaparan hasil survei kepuasan kerja yang ditampilkan dalam bentuk analisis diagram Kartesius terhadap peningkatan kepuasan kerja perawat. Penelitian dilakukan di ruang rawat inap RSUD Pringsewu Lampung sebagai rumah sakit eksperimen dan RS X Lampung sebagai rumah sakit kontrol. Responden pada penelitian ini adalah perawat yang bekerja di ruang rawat inap yang berjumlah 152 orang. Rancangan penelitian adalah Quasi Eksperimen dengan pendekatan Non Equivalent Control Group. Hasil penelitian menunjukkan pemaparan hasil analisis diagram Kartesius kepuasan kerja berpengaruh secara bermakna terhadap peningkatan kepuasan perawat di ruang rawat inap rumah sakit eksperimen sesudah dilakukan intervensi, dengan beda mean sebesar 7,615 , dan p value 0,001. Hasil yang lainnya yaitu tidak ada perbedaan yang bermakna antara kepuasan kerja perawat di RS Eksperimen dibanding RS kontrol pada survei akhir, dengan beda mean hanya sebesar 0,16 , dan nilai P value 0,943. Selain itu intervensi berupa pemaparan hasil analisis diagram Kartesius kepuasan kerja berpengaruh terhadap pergeseran atribut kepuasan kerja pada kuadran A (Prioritas) dari sembilan atribut berkurang menjadi tiga atribut, dan pada kuadran D (berlebihan) yang semula sembilan atribut berkurang menjadi enam atribut.

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The focus of this study is the effect of exposure of the job satisfaction survey results are displayed in the form of a Cartesian diagram analysis against the increase of job satisfaction of nurses. The study was conducted in the inpatient Pringsewu hospital of Lampung province as experimental and X hospital Lampung as hospital controls. Respondents in this study were nurses working in the inpatient unit, amounting to 152 people. The research design was quasiexperimental and with Non Equivalent Control Group Design approach.

Results showed exposure Cartesian diagram analysis results significantly affect to increased satisfaction of nurses job satisfaction in the inpatient experimental hospital room after the intervention, with a mean difference of 7.615, and p value of 0.001. The other results are no significant differences between nurses job satisfaction in experiment hospital than control hospital at the end of the survey, with a mean difference of only 0.16, and p value 0.943 . furthermore, Intervention in the form of exposure of a Cartesian diagram analysis of the results of job satisfaction affects job satisfaction attributes in quadrant A (priority) of nine attributes reduced to three attributes, and in quadrant D (redundant) of nine attributes reduced to six attributes."

"Tingginya jumlah kasus HIV-AIDS di Sumatera Utara khususnya di Kota Medan yaitu sebanyak 3.780 kasus dan telah terjadi penurunan angka penggunaan kondom dari 86% menjadi 51,5% pada tahun 2011. Guna mengetahui penyebab kondisi tersebut maka perlu diketahui gambaran perilaku wanita pekerja seks dalam menawarkan kondom bagi pelanggan saat melakukan hubungan seksual. Penelitian ini bertujuan untuk memperoleh informasi secara mendalam tentang perilaku wanita pekerja seks dalam menawarkan kondom pada pelanggan saat berhubungan seks di Kota Medan. Penelitian ini menggunakan metode kualitatif dengan desain RAP. Data penelitian didapatkan dengan melakukan Indepth Interview (wawancara mendalam) kepada 12 informan yaitu para WPS di Kota Medan dan 8 informan kunci yang terdiri dari KPA, Dinas Kesehatan, Dinas Pemberdayaan Perempuan dan LSM Kota Medan, mucikari serta pelanggan. Hasil penelitian menunjukkan bahwa pengetahuan WPS tentang HIV-AIDS dan kondom sudah baik, ketersediaan kondom sudah optimal, peran teman sebaya mendukung sesama WPS untuk menawarkan kondom ke pelanggan cukup tinggi dan peran mucikari mendukung WPS untuk menawarkan kondom pada pelanggan sangat rendah. Perilaku WPS dalam menawarkan kondom ke pelanggan sudah baik akan tetapi daya tawar serta kemampuan negosiasi WPS dalam menawarkan kondom belum optimal, sehingga penggunaan kondom masih tidak konsisten dan rendah, sehingga perlu dilakukan peningkatan upaya promosi kondom secara komprehensif baik pada WPS, pelanggan dan pihak-pihak yang terkait.

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The high prevalence of HIV-AIDS in Medan North Sumatra as many as 3,780 cases and there has been a decrease in condom use (86%) to (51.5%) in 2011. Order to determine the cause of the condition needs to be known picture of female Perilaku wanita pekerja seks (WPS) dalam menawarkan kondom pada pelanggan saat hubungan seks di Kota Medan tahun 2014 = Behavior of female sex workers in offering condoms to sex customers in Medan 2014 behavior in offer condom for customers during sexual intercourse.

The aim of this study was to obtain in depth information about the behavior of female sex workers in offering a condom for customers during sex in Medan. Qualitative methods had been used in this study. The research data obtained by conducting indepth interviews to 12 of sex workers and 8 key informants consisting of National AIDS Commission, Department of Health, Office of Women's Empowerment and NGO in Medan, pimps and customers of sex.

The results showed that female sex workers knowledge about HIV-AIDS and condoms is high, the availability of condoms is optimal, the role of peer support fellow sex workers to offer condoms to customers is high enough, the role of pimps supports for sex workers to offer condoms is very low. Female sex workers behavior in offering condoms to customers is good but the bargaining power of female sex workers as well as the ability to negotiate in offering condom is non optimal, therefore condom use still inconsistent and required to increase condom promotion efforts comprehensively both the WPS, customers and related parties."

"Kekambuhan skizofrenia merupakan masalah yang terjadi di Rumah Sakit Jiwa Provinsi Kalimantan Barat di Kota Singkawang. Jumlah penderita skizofrenia yang kambuh terjadi peningkatan disetiap bulannya. Berdasarkan data dari Rumah Sakit Jiwa Provinsi Kalimantan Barat tahun 2014 dari bulan Januari 48, Februari 55, Maret 60. Penelitian ini bertujuan untuk mengetahui informasi mengenai gambaran kekambuhan pada penderita skizofrenia di Kota Singkawang Provinsi Kalimantan Barat tahun 2014. Desain penelitian yang dipakai yaitu metode kualitatif, penelitian ini dilakukan pada bulan Mei-Juni 2014 teknik pengumpulan data menggunakan wawancara mendalam. Hasil penelitian, penderita kambuh dan tidak kambuh terlihat bahwa pada keluarga penderita skizofrenia yang kambuh dukungan keluarga (pengetahuan, sikap, budaya, stigma) dan kepatuhan minum obat. Variabel tersebut yang mempengaruhi terjadinya kekambuhan terlihat bahwa masih ada keluarga yang memperlakukan penderita dengan kasar dan hanya memperhatikan minum obatnya saja namun kenyataannya masih ada penderita yang tidak teratur minum obat. Sedangkan pada kasus pembanding yaitu pada keluarga penderita yang kambuh justru sebaliknya. Sedangkan pada kedua kelompok ini budaya disetiap suku terlihat penanganan yang berbeda-beda. Di butuhkan program terapi keluarga pada Rumah Sakit Jiwa Provinsi Kalimantan Barat di Kota Singkawang.

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Schizophrenia relapses is a problem that occurs in SingkawangMental Hospital, West Kalimantan Province. The number of patients with schizophrenia who relapse increased every month. Based on the data, there was an increase of cases from January (48 cases), February (55 cases), and March (60 cases). The aims of this study isto find out information about the relapse overview in schizophrenia patients at Singkawang West Kalimantan Province in the year of 2014.The study design used is a qualitative method. The study was conducted in May-June 2014.In-depth interviewstechniques was used for data collection. The results showed there are five variables that influence the occurrence of relapse, ie family support (knowledge, attitudes,culture, stigma)and drug compliance. There are families still treat the patients with rude and only pay attention to take his medication alone but in fact there are still people who do not regularly take medication. While in the case of the comparison which is to the patient's family, just the opposite is happening. While in the both groups, the handling look the difrent in every cultures. Family therapy program is needed at the Singkawang Mental Hospital, West Kalimantan Province. "

"Penelitian ini bertujuan untuk mendapatkan informasi tentang peran komitmen pimpinan, kepemimpinan, perencanaan anggaran, komunikasi, dan kerjasama dalam proses penyusunan standard operating prosedur antenal care di Dinkes Kota Serang tahun 2013. Informan pada penelitian ini ialah kepala dinkes kota serang, kepala bidang binkesmas, kepala bidang yankes, kasi kesga, kasi yandas dan rujukan, staf kesga & yankes, bidan koordinator. penelitian ini dilaksanakan periode Maret-April 2013. Disain penelitian adalah kualitatif dengan metode wawancara mendalam, focus group discussion (FGD), observasi dan telaah dokumen.

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This study aimed to gain insight into the role of leadership commitment, leadership, budget planning, communication, and cooperation in the process of drafting a standard operating procedure of antenatal care in Serang City Health Office in 2013. Informants in this study is Serang City Health Office Head, Head of Community Health, Head of PHC, Kesga Kasi, Kasi Yandas & referral, kesga and health services staff, Midwives coordinator. the research design is qualitative in-depth interviews, focuss group discussion (FGD), observation and document review."

"[ABSTRAKAngka kematian ibu tahun 2013 Kabupaten Sambas Provinsi Kalbar masih tinggi sebanyak 17 kasus. Tujuan penelitian mengetahui implementasi manajemen aktif kala III (MAKT) oleh bidan puskesmas wilayah kerja Dinas Kesesehatan Kab. Sambas. Desain penelitian cross sectionaldengan mixed method, sampel 58 menggunakan Total Sampling Hasil penelitian bidan menerapkan manajemen aktif kala III 63,8% dan yang tidak menerapkan manajemen aktif kala III 36,2%. Terdapat hubungan variabel Pengetahuan dan sikap dengan Implementasi Manajemen Aktif Kala III. Variabel sikap terhadap manajemen aktif kala III merupakan faktor paling dominan dengan (nilai p= <0,007)

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ABSTRACTThe county Sambas Henan Borneo west is still high the mortality rate mother in 2013 as much as 17 cases. Research purposes to know the implementation of active management of third stage by a midwife the health center the work the Department of Health District Sambas. Study design cross sectional with mixed method, a total Sampling 58 using the results of the study midwife apply management active time treaty 63,8% and not apply management active time treaty 36,2 %. There is a relationship variable knowledge and the attitude with Implementation active Management words treaty. Variable attitude toward the management active time treaty is the most dominant factor ( pvalue= < 0,001;The county Sambas Henan Borneo west is still high the mortality rate mother in 2013 as much as 17 cases. Research purposes to know the implementation of active management of third stage by a midwife the health center the work the Department of Health District Sambas. Study design cross sectional with mixed method, a total Sampling 58 using the results of the study midwife apply management active time treaty 63,8% and not apply management active time treaty 36,2 %. There is a relationship variable knowledge and the attitude with Implementation active Management words treaty. Variable attitude toward the management active time treaty is the most dominant factor ( pvalue= < 0,001;The county Sambas Henan Borneo west is still high the mortality rate mother in 2013 as much as 17 cases. Research purposes to know the implementation of active management of third stage by a midwife the health center the work the Department of Health District Sambas. Study design cross sectional with mixed method, a total Sampling 58 using the results of the study midwife apply management active time treaty 63,8% and not apply management active time treaty 36,2 %. There is a relationship variable knowledge and the attitude with Implementation active Management words treaty. Variable attitude toward the management active time treaty is the most dominant factor ( pvalue= < 0,001;The county Sambas Henan Borneo west is still high the mortality rate mother in 2013 as much as 17 cases. Research purposes to know the implementation of active management of third stage by a midwife the health center the work the Department of Health District Sambas. Study design cross sectional with mixed method, a total Sampling 58 using the results of the study midwife apply management active time treaty 63,8% and not apply management active time treaty 36,2 %. There is a relationship variable knowledge and the attitude with Implementation active Management words treaty. Variable attitude toward the management active time treaty is the most dominant factor ( pvalue= < 0,001;The county Sambas Henan Borneo west is still high the mortality rate mother in 2013 as much as 17 cases. Research purposes to know the implementation of active management of third stage by a midwife the health center the work the Department of Health District Sambas. Study design cross sectional with mixed method, a total Sampling 58 using the results of the study midwife apply management active time treaty 63,8% and not apply management active time treaty 36,2 %. There is a relationship variable knowledge and the attitude with Implementation active Management words treaty. Variable attitude toward the management active time treaty is the most dominant factor ( pvalue= < 0,001;The county Sambas Henan Borneo west is still high the mortality rate mother in 2013 as much as 17 cases. Research purposes to know the implementation of active management of third stage by a midwife the health center the work the Department of Health District Sambas. Study design cross sectional with mixed method, a total Sampling 58 using the results of the study midwife apply management active time treaty 63,8% and not apply management active time treaty 36,2 %. There is a relationship variable knowledge and the attitude with Implementation active Management words treaty. Variable attitude toward the management active time treaty is the most dominant factor ( pvalue= < 0,001;The county Sambas Henan Borneo west is still high the mortality rate mother in 2013 as much as 17 cases. Research purposes to know the implementation of active management of third stage by a midwife the health center the work the Department of Health District Sambas. Study design cross sectional with mixed method, a total Sampling 58 using the results of the study midwife apply management active time treaty 63,8% and not apply management active time treaty 36,2 %. There is a relationship variable knowledge and the attitude with Implementation active Management words treaty. Variable attitude toward the management active time treaty is the most dominant factor ( pvalue= < 0,001, The county Sambas Henan Borneo west is still high the mortality rate mother in 2013 as much as 17 cases. Research purposes to know the implementation of active management of third stage by a midwife the health center the work the Department of Health District Sambas. Study design cross sectional with mixed method, a total Sampling 58 using the results of the study midwife apply management active time treaty 63,8% and not apply management active time treaty 36,2 %. There is a relationship variable knowledge and the attitude with Implementation active Management words treaty. Variable attitude toward the management active time treaty is the most dominant factor ( pvalue= < 0,001]"

"Hasil survei kepuasan peserta BPJS Kesehatan terhadap pelayanan klinik yang dilakukan pada tahun 2014 mencapai sekitar 80% dan melampaui target Road Map Menuju Jaminan Kesehatan Nasional. Namun, masih banyak keluhan yang disampaikan peserta BPJS Kesehatan seperti yang tertera pada laporan YLKI, situs resmi Kemenpan, dan lain-lain mengenai tidak terpenuhinya harapan mereka. Sehingga, perlu diketahui tingkat harapan peserta BPJS Kesehatan beserta determinan harapan mereka. Penelitian ini bertujuan untuk mendapatkan informasi mengenai determinan harapan peserta BPJS Kesehatan terhadap layanan di Klinik Pratama Kota Depok Periode Mei Tahun 2016. Penelitian ini mengkombinasikan antara penelitian kualitatif dengan penelitian kuantitatif. Desain penelitian ini adalah sequential exploratory yang diawali dengan penelitian kualitatif untuk mengeksplorasi fenomena dan kemudian dilanjutkan dengan penelitian kuantitatif. Informan pada penelitian kualitatif adalah 12 orang dan responden pada penelitian kuantitatif adalah 203 orang. Hasil penelitian ini adalah tidak ada hubungan antara jenis kelamin, umur, dan pekerjaan dengan tingkat harapan peserta BPJS terhadap layanan di klinik pratama Kota Depok periode Mei tahun 2016. Sedangkan, variabel yang memiliki hubungan dengan tingkat harapan peserta BPJS terhadap layanan di klinik pratama Kota Depok periode Mei tahun 2016 antara lain, pendidikan, personal needs, word-of-mouth, dan past experience. Faktor yang paling dominan mempengaruhi tingkat harapan peserta BPJS terhadap layanan di klinik pratama Kota Depok periode Mei tahun 2016 adalah personal needs. Artinya, apabila frekuensi kunjungan Peserta BPJS Kesehatan untuk berobat ke suatu klinik ketika sakit semakin tinggi, maka skor harapan peserta BPJS Kesehatan akan naik semakin tinggi.

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The result of BPJS customer satisfaction survey in primary clinic in 2014 was 80%, which means it achieved Road Map to Jaminan Kesehatan Nasional target. However, there are still many complaints from the BPJS customer as shown in YLKI report and in Kemenpan official website regarding unfulfillment of their expectation. Therefore, we needs to know the determinants and their level of expectation.

This study aim to determine information about the determinant of member of BPJS Kesehatan expectation to the service of primary clinic in Depok City period May 2016. This study is combined qualitative and quantitative study. Design of this study is sequential exploratory, which is started by qualitative study to explore the phenomena and then followed by quantitave study. Number of informan in qualitative study is 12 and number of respondent in quantitative study is 203.

The result of this study is there is no correlation between gender, age, and occupation with the level of respondent expectation. There is correlation between level of education, personal needs, word-of-mouth, and past experience with the level of respondent expectation. The most dominant factor that influences the level of respondent expectation is personal needs, which means the higher respondent frequency to visit primary clinic to get treatment when sick, the higher level of respondent expectation."

"Malaria termasuk penyakit yang masih menjadi masalah kesehatan, khususnya di Kabupaten Lampung Selatan. Upaya yang dilakukan untuk mengatasi malaria di Kecamatan Rajabasa telah dilakukan namun masih dijumpai adanya kasus malaria. Penelitian ini bertujuan untuk mengidentifikasi praktik positif pencegahan malaria dan pengetahuan lokal dari masyarakat, yang menjadi faktor penting dilakukannya upaya pemberdayaan masyarakat dalam pencegahan malaria melalui pendidikan kesehatan dan peningkatan perilaku sehat. Penelitian dilakukan Bulan April 2016, menggunakan desain kualitatif dengan pendekatan positive deviance. Data didapatkan melalui wawancara mendalam dan observasi. Analisis data menggunakan content analysis ditemukan beberapa tema pada praktik positif yaitu pemakaian kelambu, pemakaian obat anti nyamuk, pemasangan kassa nyamuk, mengeringkan genangan, menutup jendela sebelum sore, membersihkan rumah dan halaman. Pada praktik negatif ditemukan tema kebiasaan keluar malam dan rendahnya partisipasi masyarakat, Dalam penelitian ini ditemukan praktik positif pencegahan malaria yang dilakukan masyarakat dengan menggunakan biji buah mahoni, menanam sereh dan minum air rebusan daun jambu batu untuk menolak gigitan nyamuk. Saran: Perlu melakukan penyuluhan kepada tokoh masyarakat dalam peningkatan dukungan kepada masyarakat, diperlukan fasilitasi dari puskesmas dan petugas kesehatan untuk membentuk forum silaturahmi antara tokoh masyarakat antar desa dalam rangka saling membagikan praktik positif yang dilakukan.

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Malaria disease is still a public health problem, particularly in South Lampung regency. Efforts are being made to tackle malaria in Sub Rajabasa been made, but still met the malaria cases. This study aims to identify positive practices malaria prevention and local knowledge of the community, which is an important factor to do community empowerment efforts in the prevention of malaria through health education and increase healthy behaviors. The study was conducted in April 2016 using a qualitative design with positive deviance approach. Data were obtained by interviews and observations. Analysis of data using content analysis found several themes on positive practices, namely the use of mosquito nets, the use of anti-mosquito, the insect screen installation, drain the puddle, close the window before the afternoon, cleaning the house and yard. On the negative practices found out custom theme nights and low community participation, this study found positive practices that do community malaria prevention using mahogany fruit seeds, planting lemongrass and drink water boiled guava leaves to reject mosquito bites. Suggestion: Keep doing outreach to the community leaders to increase support for communities, necessary facilitation of health centers and health officials to establish the relationship between community leaders forum between villages in order to share with each other positive practices do."

"Hingga saat ini Tuberkulosis TB masih merupakan salah satu penyakit menular yang menjadi permasalahan di dunia kesehatan. Menurut data WHO pada tahun 2014 Indonesia merupakan peringkat ke-2 penyumbang kasus TB terbesar didunia dengan jumlah 9,6 juta kasus. Menurut data Riskesdas 2013 prevalensi TBdi Provinsi Banten yaitu 0,4 dari jumlah penduduk. Upaya pengendalian TB memerlukan peran serta masyaraat dan pasien yang perlu diberdayakan melalui paguyuban TB. Penelitian ini bertujuan mengetahui faktor-faktor yang berhubungan dengan tingkat kepatuhan pengobatan pasien TB terkonfirmasi bakteriologis di Puskesmas Unyur yang melaksanakan paguyuban TB dan Puskesmas Kilasah yang tidak melaksanakan paguyuban TB, Kota Serang tahun 2016. Penelitian ini menggunakan metode kuantitatif dengan desain studi cross sectional yang dilakukan selama bulan November 2016. Sampel penelitian ini berjumlah 79 pasien baru TB terkonfirmasi bakteriologis yang sedang menjalani pengobatan minimal 1 bulan di Puskesmas Unyur dan Puskesmas Kilasah. Hasil analisis univariat menunjukkan tingkat kepatuhan pengobatan pasien TB di Puskesmas Unyur lebih tinggi dari Puskesmas Kilasah. Hasil analisis menunjukkan bahwa ada hubungan yang bermakna antara tingkat pengetahuan dengan kepatuhan pengobatan pasien TB p = 0,024; OR = 10,3; 95 CI = 1,4 to77,8 . Variabel lainnya yang bermakna yaitu dukungan keluarga p = 0,023; OR =7,7; 95 CI = 1,3 to 44,5 . Selain itu juga didapat hasil bahwa dukungan keluarga merupakan faktor yang paling dominan berpengaruh terhadap kepatuhan pengobatan TB setelah dikontrol oleh variabel sikap, jarak, penyuluhan dan dukungan sosial. Kepatuhan Pengobatan merupakan kunci keberhasilan pengobatan TB yang menjadi tujuan utama dalam program pengendalian penyakit Tuberkulosis. Oleh karena itu perlu dilakukan upaya untuk meningkatkan peranserta masyarakat agar program pengendalian TB dapat lebih optimal.

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Until now Tuberculosis TB is one of the infectious diseases that has become problems in the health world. According to WHO 2014, Indonesia was ranked as the second largest contributor of TB cases in the world with 9,6 million cases. According to Riskesdas 2013, the prevalence of TB in Banten Province at 0,4 of the population. TB control efforts required participation of communities and patients through TB support groups paguyuban.

This study aimed todetermine the factors aasociates the treatment compliance level for new patients ofTB confirmed bacteriological in Community Health Center Puskesmas inUnyur TB support group and Kilasah Non TB support group , both in Serang City, 2016. This research used quantitative methods with cross sectional study design, conducted in November 2016. The research sample was 79 confirmed bacteriological TB patients who are under treatment minimum 1 month in Puskesmas Unyur and Kilasah. As the result, treatment compliance of TB patients in Puskesmas Unyur was higher than in Kilasah.

The analysis showed that there was a significant relationship between the level of knowledge with compliance treatment of TB patients p 0,024 OR 10,3 95 CI 1,4 to 77,8. Other significant variable was family support p 0,023 OR 7,7 95 CI 1,3 to44,5. In addition, the result was that the family support was the most dominant factor influencing TB treatment compliance after being controlled by variables, i.e.attitude, distance, counseling and social support. Treatment compliance was key for successful treatment of TB and became a major goal in Tuberculosis control programs. Therefore it is necessary for increase community participation to optimize the TB control programs."