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"The issue describes important theories, models, and processes of designing learning-such as the ADDIE model, adult learning theory, learning styles, and more-and provides tips and tools for developing the habits that can make you a successful trainer. A few of the 12 habits covered in the issue are preparing for training delivery, aligning solutions with objectives and needs, facilitating learning, managing the learning environment, evaluating solutions. The Infoline also provides an introduction to the ASTD Certification Institute's Certified Professional in Learning and Performance (CPLP) credential."

"Contents :- Preface - Introduction - Chapter 1: Assessing and addressing learners' needs - Chapter 2: Creating memorable events - Chapter 3: Developing powerful learning aids - Chapter 4: Creating a stimulating environment - Chapter 5: Starting with a bang! - Chapter 6: Connecting with learners - Chapter 7: Getting learners' brains in gear - Chapter 8: Engaging your learners - Chapter 9: Keeping it positive - Chapter 10: Managing unique groups and individuals - Chapter 11: Reinforcing learning through review and repetition - Chapter 12: Transferring learning to the job - Chapter 13: Evaluating training results - Appendix A: Applying Abraham Maslow's hierarchy of needs theory of motivation to training - Appendix B: Creative strategies for selecting volunteers - Appendix C: Creatively grouping participants - Resources - About the author - Index "

"Instructional design is a core competency for every trainer. Training Design Basics is a down-to-basics title that focuses on the salient skills of training design. It covers needs assessment, structure, agenda creation, curriculum development, marketing, and classroom delivery. It also includes instructions for creating quality performance training for immediate delivery."

"Trainer Basics provides a clear, concise explanation of the training function. Veteran trainer, George M. Piskurich, explains the basics of instructional design, adult learning, needs analysis, evaluation, presenting, and facilitation. It is a great tool for training beginning practitioners and subject matter experts new to the training field."

"This Infoline is a comprehensive dictionary of need-to-know trainers terms, including those that have sprung up with new technologies such as Web 2.0 and the advent of social learning."

"Contents :- Preface - Foreword - Acknowledgements - Section 1: Fundamentals - Section 2: Medium - Section 3: Engagement - Section 4: Performance - About the authors "

"Mengingat beban pemerintah cukup berat dalam pembiayaan di sektor kesehatan termasuk pengembangan sumber daya manusia kesehatan. Hal tersebut diperberat dengan terjadinya krisis ekonomi yang mengakibatkan biaya penyelenggaraan pelatihan semakin berkurang. Sementara itu Balai Pelatihan Kesehatan Cilandak sebagai unit pelaksana teknis yang mempunyai tugas menyelenggarakan pelatihan di lingkungan Departemen Kesehatan harus tetap survive.Berkaitan dengan hal tersebut sebagai langkah awal dilakukan analisis tarif pelatihan pada tahun 2002 sehingga akan diperoleh gambaran besaran biaya yang diperlukan untuk menyelenggarakan pelatihan dan memberikan pelayanan non pelatihan. Pelayanan yang dianalisis biayanya pada penulisan ini adalah pelayanan konsumsi, pelayanan ruang auditorium, kelas dan ruang rapat yang merupakan bagian dari suatu pelatihan. Untuk menetapkan besarnya tarif aspek lain yang dipertimbangkan selain biaya adalah keadaan pesaing, peluang pasar dan PP no 43 tahun 2001 tentang tarif jasa dan sewa PNBP.Berdasarkan pada laporan keuangan, inventaris dan laporan kegiatan Bapelkes Cilandak tahun 2002, pada analisis tarif ini menggunakan metode simple distribution dalam mengalokasikan biaya dari cost centre ke revenue centre . Digunakan pula metode wawancara mendalam untuk mendapatkan data aspek yang mempengaruhi penetapan tariff.Berdasarkan data dan laporan keuangan diperoleh hasil perhitungan biaya bahwa tidak proporsional antara biaya invetasi (25,82%), biaya variabel (72,23%) dan pemeliharaan (1,96%). Biaya satuan aktual dibandingkan tarif saat ini masih lebih rendah untuk konsumsi Rp.50.537,61; asrama Rp.28.090,95 dan ruang belajar Rp. 48.215,86, hanya ruang rapat yang lebih tinggi dari tarif yang dikenakan, yaitu Rp. 69.380,02. Bila kinerja Bapelkes lebih baik lagi, maka biaya-biaya tersebut akan menjadi lebih kecil dengan CRR total saat ini mencapai 62,28%. Tarif yang dikenakan maupun hasil perhitungan masih dapat dikatakan bersaing, hanya untuk tetap survive bapelkes masih perlu meningkatkan mutu layanannya baik pelatihan maupun non pelatihan dan meningkatkan efisiensi.Daftar Pustaka : 39 (1977 - 2002)

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Analysis of Training Cost in Utilizing of Training Facilities at Cilandak Health Training Center 2002Nowadays, the government load has been hard enough in the health sector including health human resource development and it becomes harder due to the economy crisis, which impacts the lack of organizing cost for the training. As technical implementing unit, it has a duty to organize trainings surrounding Ministry of Health must survive.

For that reason, analysis of training cost in the year 2002 was conducted as preliminary step to obtain the description of cost needed to organize the training and to provide the non-training service as well. The kinds of service that analyzed were service for meal, auditorium, class and meeting room. To determine the cost of another aspects excluding cost itself were competitor, market opportunity, and Government Regulation Number 43 Year 2001 about service fee and Non-tax Nation Revenue (PNBP)

According to financial statement, inventory report, and activity report of Cilandak Health Training Center (Bapelkes Cilandak) year 2002, the analysis of training cost used simple distribution method on allocating cost from cost center to revenue center.

This analysis also used in-depth interview to get another aspects affected the pricing.

From data and financial statement showed that there was not proportional between investment cost (25.82%), variable cost (72.23%), and maintenance cost (1.96%). Actual unit cost compared with recent cost was lower for the meal (Rp 50,537.67), boarding house (Rp 28,090.95), class room (Rp 48, 215.86). There was only cost for meeting room that higher than recent cost (Rp 69,380.02). If the performance of Bapelkes were much better, the costs stated before would be lower with recent total CRR 62,28%. The analysis result and the recent cost can be assumed competitive. However, in order to keep survive Bapelkes should improve its service quality for both training and non-training, and also should maintain its efficiency.

References: 39 (1977-2002)"

"The American Management Association's seminar and course leaders are among the most insightful and skilled educators in the business, consistently delivering outstanding, innovative exercises to improve individual and organizational performance. The AMA Trainers' Activity Book presents 25 exercises used successfully by AMA's seminar leaders throughout the world. Reflecting the most up-to-date concerns of participants, trainers, and managers, the book addresses fundamental learning categories including learning and creativity, communication and connection, influence, compromise, problem solving, and leadership."

"Bank XYZ dalam rangka mewujudkan Visi sebagai "Bank Nasional Pilihan Nasabah" dan Misi " Memberlkan Kepuasan Pada Nasabah". Memfokuskan perhatian pada tiga strategi vital. Salah satu strategi vital itu adalah manajemen organisasi dan peningkatan kompetensi sumber daya manusia (SDM). Dalam kaitan dengan kebijakan sumber daya manusia, Bank XYZ menyadari bahwa sebagai perusahan yang menjual jasa pelayanan publik, kualitas pelayanan yang diberikan oleh karyawan kepada nasabah adalah utama. Oleh karena itu gagasan untuk memberikan "Pelatihan Pelayanan Prima" kepada segenap karyawan menjadi prioritas untuk dilakukan. Sejak awal tahun 2000 sampai dengan akhir tahun 2001 pelatihan pelayanan prima yang dilakukan telah mencapai hampir 75 % dari Seluruh pegawai cabang yang ada, atau sejumlah 8.3 84 orang dari jumlah 11.079 orang. Upaya yang telah dilakukan itu temyata belum dapat meningkatkan kualitas pelayanan secara optimal. Hal ini dapat dilihat dari masih rendahnya tingkat kepuasan nasabah atas pelayanan yang diberikan. Alternatif solusi untuk mengetahui efektivitas pelayanan prima dalam meningkatkan pelayanan kepada nasabah dengan rinci dapat dibaca pada bab Evaluasi terhdap efektifitas Pelatihan Pelayanan Prima yang difokuskan pada pengukuran perubahan prilaku peserta sangat tepat untuk dilakukan. Uraian rinci atas desain evaluasi ini dapat dilihat pada bagian akhir tulisan."