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"Training assumes a business-critical role in organizations. Ensuring that the organization-at-large understands and perceives the value of training is critical to the future success of both the learning function and business entity. This issue helps you improve the credibility and perceived value of training within an organization. Included is a value, impact, and perception survey to help you measure critical areas of the organization with regard to training."

"Use the methodology presented here for assessing whether classroom training will have the desired outcome and whether there will be a high probability of learning. This issue gives you the step-by-step road map to conduct a training audit, which is a systematic assessment of the efficiency and effectiveness of the design and delivery of a classroom training event through a review of lesson plans, participant materials, and observation of classroom activities and outcomes."

"This Infoline presents a simple approach that shows you how to organize your employee learning curriculums around competencies. You will learn how to analyze and break down employee job tasks, organize the tasks into courses, and create and revise curriculums using a collaborative process."

"Too often the long-term results of training are lacking. So how can you be certain that your training efforts are sticky enough to have lasting impact on your trainees and their work? Hit the sweet spot of training application with Making Learning Stick, a practical, easy-to-use resource aimed at boosting retention and application of learning on the job. Get detailed, step-by-step instructions for this treasure trove of techniques along with dozens of variations likely to suit any training situation."