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"PT. Pamapersada Nusantara (PAMA) adalah perusahaan kontraktor tambang terbesar di Indonesia dengan visi "To Be Word Class Mining Contractor With The Best Productivity, Engineering, Safety & Environment". PAMA belum memiliki perencanaan strategis yang diturunkan secara nyata ke seluruh departemen, khususnya Departemen Teknologi Informasi. Belum adanya perencanaan strategis sistem informasi menyebabkan pengembangan sistem informasi dan aplikasi di PAMA belum terarah dan sulit diketahui kesesuainnya dengan perecanaan strategis perusahaan. Perumusan perencanaan strategis sistem informasi PAMA akan dilakukan dengan menggunakan teknik SWOT Analysis, Five Forces Model, Value Chain Analysis, dan matriks Strategic Grid McFarlan. Analisis terhadap perencanaan strategis terdahulu dan aplikasi yang dimiliki PAMA juga akan dilakukan untuk menentukan jenis aplikasi yang dibutuhkan dan yang tidak dibutuhkan. Arah perencanaan strategis sistem informasi yang dirumuskan adalah: 1. Mendukung terpacapainya manajemen yang efektif melalui penyediaan sistem informasi manajemen dan sistem informasi eksekutif PAMA. 2. Mendukung tercapainya manajemen yang efektif melalui penyediaan Human Resources Information System yang terintegrasi. 3. Mendukung program efisiensi dengan mereduksi repair & maintenance cost melalui penyediaan Plant Maintenance Information System yang terintegrasi. 4. Mendukung program improvement dengan implementasi Operation Research melalui penyediaan data yang valid dan kontinyu. 5. Berpartisipasi dalam program peningkatan kepuasan pelanggan dengan penyediaan system Customer Compliant Handling. Dengan perencanaan strategis sistem informasi yang telah dirumuskan, perlu dikembangkan beberapa aplikasi, antara lain: Human Resources Information System, Plant Maintenance Information System, Customer Management, dan Data Warehousing.

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PT. Pamapersada Nusantara is the biggest mining contractor company in Indonesia with vision "To Be Word Class Mining Contractor With The Best Productivity, Engineering, Safety & Environment". PAMA still haven't strategic planning that clearly break down to each departments or divisions, especially Information Technology Department. Without information system strategic planning, development of information system and application will uncontrolled and doesn't match with corporate strategic planning.

Formulation of Information System Strategic Planning will conducted by use several techniques, there are, SWOT Analysis, Five Forces Model, Value Chain Analysis, and Strategic Grid McFarlan. Analysis to past strategic planning and application portfolio also conducted to choose each applications whether still used or not.

Some directions of Information System Strategic Planning in PAMA are:

1. Support The Effective Management Program through supplying Management and Executive Information System.

2. Support The Effective Management Program through supplying integrated Human Resources Information System.

3. Support The Efficiency Program by reduction of repair & maintenance cost through supplying integrated Plant Maintenance Information System.

4. Support The Improvement Program by implementation of Operation Research through supplying data valid, accurate, and continue.

5. Participation on Customer Satisfaction Program through development of Customer Compliant Handling System.

According to information system strategic planning that have been formulated, PAMA needs to develop several applications, there are: Human Resources Information System, Plant Maintenance Information System, Customer Management, and Data Warehousing."

"This book discusses information production processes, information technology (IT) systems, and change management through the lens of Lean principles; how to integrate Lean tools together with information production and IT systems to form an integrated, world-class learning environment; Lean tools and techniques like Lean management, Six Sigma, cycle time, value stream mapping, spaghetti charting, value-added vs. non-value-added activities, and bottlenecks; information technology (IT) tools and environments; and how to integrate Lean tools together with IT environments to form an integrated, world-class IT organization. This book is broken into three sections: Section I discusses the need for IT to become "Leaner", how we are data rich but information starved, and what lessons Lean teaches us about improving the information we work with. The section goes on to give an overview of change management and how it works. Section II delves into the details of how Lean can be utilized to eliminate waste in IT. It discusses the cultural acceptance tools that are required to build acceptance for Lean in IT, the technical tools that are available to generate the desired improvements, how these technical tools are used to identify non-value-added opportunities for improvement, the improvement process, and the operational details behind running a Lean event. This section also explores the process of developing meaningful information metrics. Section III recommends a methodology for assessing an organization?s IT maturity. This section focuses on the next generation of Lean and its application to IT, and it ends by discussing how Lean can drive the success of IT environments of the future. The objective is to create world-class information processing organizations."

"Salah satu tujuan implementasi e-overnment adalah agar lembaga-lembaga pemerintahan mampu menyeduakan layanan publik yang baik. Dahulu, kualitas layanan publik di negara ini jelas sangat mengecewakan. Belum lekang dari ingatan tentang ungkapan. Kalau bisa diperlambat, mengapa harus dipercepat. Ungkapan itu menggambarkan betapa tanpa ktabelece atau fulus, jangan harap aparat pemerintah akan melayani secara baik. Namun, saat ini wajah tersebut sudah jauh berubah. Kini, pada banyak lembaga pemerintahan yang menyediakan layanan publik, entah itu ditingkat kabupaten/kota atau instansi-instansi lainnya, jelas-jelas terpampang bagaimana tata cara prosedur mengurus perizinan, apa saya prayarat yang mesti dipenuhi, berapa biayanya dan kapan waktu selesainya. Gampangnya, semua itu terangkum dalam ungkapan: Jelas persyaratannya, jelas biayanya, jelas kapan selesainya. Ungkapan ini sekaligus mencerminkan wujud dari semangat baru aparat pemerintahan dalam memberikan layanan publik. Kian jelasnya prosedur pengurusan izin tersebut memberikan gambaran betapa penerapan e-government terbukti mampu mendorong lembaga-lembaga pemerintahan untuk memberikan layanan publik dengan lebih baik. Semakin transparan, semakin bersih dan semakin akuntabel."

"This book contains 13 carefully revised and selected papers from the 6th Workshop on Global Sourcing, held in Courchevel, France, during March 12-15, 2012. They have been selected from 46 submissions and represent both client and supplier perspectives on sourcing of global services. The topics discussed combine theoretical and practical insights, and they are extensively illustrated by case studies from client and vendor organizations. Last but not least, the book examines current and future trends in outsourcing and offshoring, paying particular attention to the centrality of innovation in sourcing arragements, and how innovation can be realized in outsourcing."