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"Perusahaan seperti Vollenweider Chocolate yang memiliki kompetitor seperti Lindt dan Toblerone harus bisa mengembangkan bisnisnya agar bisa terus bersaing. Dalam tugas ini, saya akan mendiskusikan cara yang bisa di lakukan oleh Vollenweider Chocolate agar bisa bersaing dengan cara meng-ekspansikan brand-nya ke negara-negara lain selain negara asal yaitu Swiss dan aspek apa yang bisa dijadikan keuntungan dalam bersaing dengan kompetitor.

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Company such as Vollenweider Chocolate who has competitor such Lindt and Toblerone has to be able to increase its business to be able to compete. In this report, I will discuss how and what Vollerweider Chocolate need to do in order to compete and expand their business and brand to another country other than their home base country and other aspect of its business that can be utilized as advantages in competing with its competitor."

"Merebaknya COVID-19 di Indonesia menyebabkan pembatasan sosial sejak April 2020. Bisnis restoran mengalami gangguan karena penutupan pusat perbelanjaan dan pembatasan makan di tempat. Kedai Kopi XYZ, yang hadir di berbagai lokasi dan menawarkan suasana kedai yang nyaman untuk pertemuan ataupun bekerja dengan akses internet gratis, sangat terdampak oleh situasi pandemi ini. Perusahaan telah mengalami penurunan penjualan secara drastis dan kerugian yang besar. Tesis ini membahas bagaimana Kedai Kopi XYZ menanggapi situasi pembatasan sosial dengan menerapkan emergent strategies dan melakukan penyesuaian pada sistem pengukuran kinerja. Selanjutnya penelitian ini menganalisis sistem pengendalian manajemen yang menggunakan kerangka four levers of control dan bagaimana levers of control mendukung implementasi emergent strategies. Penelitian ini menggunakan metode kualitatif berupa studi kasus. Data diperoleh melalui wawancara dengan beberapa direksi perusahaan dan distribusi kuesioner kepada manajer operasi dan manajer distrik. Hasil penelitian ini menunjukkan bahwa perusahaan berhasil menanggapi kondisi pandemi ini dengan memunculkan strategi baru yang diimplementasikan dengan baik karena perusahaan menerapkan four levers of control yang efektif. Penelitian juga mengungkapkan perusahaan berhasil membangun belief sysytems yang kuat dimana pimpinan perusahaan mempraktikkan sistem tersebut secara efektif selama pandemi. Selama masa pandemi, pimpinan perusahaan menerapkan diagnostic control systems dengan mengukur pencapaian penjualan bulanan. Kemajuan dalam pencapaian tersebut dibahas dalam rapat yang diadakan secara mingguan dimana pimpinan perusahaan terlibat langsung. Hal ini mencerminkan bahwa perusahaan telah menerapkan interactive control systems lebih intensif dalam masa pandemi ini.

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The outbreak of COVID-19 in Indonesia inflicted social restrictions since April 2020. Restaurant business has been disrupted due to closure of malls and restriction of dine-in. XYZ Coffee Shop which presents in many locations and offers comfort ambiance of its stores for meeting people or working place using its free internet access, has been severely impacted by the pandemic situation. This company has experienced significant decline in sales and suffered huge loss. This thesis discussed how XYZ Coffee Shop responded to the social restriction situation by implementing emergent strategies and adjusting its performance measurement systems. Further, this study analyzed management control systems using the framework of four levers of control and how the levers of control supported the implementation of emergent strategies. This study used qualitative method which is a case study. Data was collected through the interview with several directors of the company and distribution of questionnaires to the company’s operation managers and district managers. The results of the study demonstrated the company’s successful responses to the pandemic situation through the development and well implementation of new strategies by applying effective four levers of control. The study also disclosed the ability of the company to build strong belief systems, for which top management has been practicing effective belief systems during the pandemic. During the pandemic, top management also implemented diagnostic control systems by measuring monthly sales achievement. The progresses towards such achievement were discussed in weekly meeting in which top management directly involved. It demonstrated that the company implemented intensively interactive control systems during the pandemic."

"This textbook covers the fundamentals of organizational development and change (ODC) theory while offering a comprehensive, structured, and systematic approach to guide change management strategies at the organization level. It provides an in-depth understanding of and the tools necessary for designing, diagnosing, implementing and evaluating organizational change interventions. Students will be exposed to case studies in ODC from selected international and Caribbean/Latin American organizations, demonstrating ODC in practice across a broad geographical context. This textbook, the first to offer a macro-level perspective of ODC, provides students with the tools needed to be successful in implementing change into today's organizations."

"Karya akhir ini membahas tentang keselarasan antara strategi teknologi informasi dengan strategi bisnis pada perusahaan asuransi jiwa. Model Keselarasan Strategi Teknologi Informasi dan Strategi Bisnis dari Henderson dan Venkrataman digunakan untuk menganalisis kondisi strategi teknologi informasi yang ada sekarang di PT Asuransi Jiwa XYZ Indonesia. Dari hasil analisis tersebut dapat dilihat strategi yang ada sekarang dalam meningkatkan kinerja operasional.

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This thesis discusses about the alignment between information technolog strategy and business strategy. The Strategy Alignment Model from Henderson and Venkrataman is used to analyze the current information technology strategy in PT Asuransi Jiwa XYZ Indonesia. The result of the analysys can be seen to enhance the performance of operational."

"ABSTRACTPT XYZ meluncurkan produk branchless banking bernama MNO pada awal 2015untuk mendukung program OJK yaitu Laku Pandai. Namun hingga Desember2015, jumlah nasabah MNO masih sedikit karena hanya mencapai 0,39% daritarget yang ditetapkan pada business plan. Permasalahan utama yang dihadapi PTXYZ yaitu karena belum memiliki pengalaman dalam bidang branchless banking.Dalam penelitian ini dilakukan penyusunan strategi e-bisnis untuk produkbranchless banking supaya dapat bersaing dengan produk dari bank lain.Penyusunan strategi e-bisnis dilakukan menggunakan kerangka kerja Chendengan teknik pengumpulan data yang terdiri dari wawancara, observasi, dankajian dokumen. Tahapan di dalam Chen terdiri dari analisis situasi(menggunakan analisis SWOT dan SLEPT), membangun visi, menentukan CSF(menggunakan analisis balanced scorecard dan CSF), dan membuat rencanatindakan serta prioritasnya (menggunakan kuadran Covey). Penelitian inimenghasilkan strategi e-bisnis PT XYZ untuk produk branchless banking yangterdiri dari lima rencana tindakan terkait manusia, tujuh rencana tindakan terkaitproses, dan empat rencana tindakan terkait teknologi.

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ABSTRACTPT XYZ launched branchless banking product called MNO in early 2015 tosupport OJK program, namely Laku Pandai. But until December 2015, thenumber of MNO customers still few because only achieved 0,39% from targets setin the business plan. The main problem faced by PT XYZ is because they havenot had experience in the field of branchless banking. In this research, e-businessstrategies for branchless banking products is prepared in order to compete withproducts from other banks. E-business strategy formulation is done using aframework Chen with data collection techniques consisting of interviews,observation and document review. Phases in Chen framework consists of analysesituation (using SWOT and SLEPT analysis), establish vision, define CSF (usingthe balanced scorecard and CSF analysis), and develop action plan and itspriorities (using Covey Quadrant). This research results in e-business strategy PTXYZ for branchless banking products consisting of five human-related workplans, seven process-related work plans, and four technology-related work plans."

"Volume 9 of "Advances in Global Leadership," includes timely and impactful articles on processes associated with effective global leadership. In these times of accelerating complexity and global inter-connectedness, a deeper understanding of the multiple contextual, organizational, and individual variables and processes associated with effective global leadership is critical. This volume contributes to bridging and integrating conceptual and practitioner perspectives in pursuing this deeper understanding. A new section of this year's volume is devoted to articles that apply and expand concepts from traditional leadership to global leadership -- an area that has heretofore received very little attention. Another new section contains articles written by consultants who provide perspectives gained from the ℗front lines of global leadership development in client organizations. The volume's contributors range from well-known voices in thefield to newly minted scholars with a fresh perspective. "

"This volume contains both innovative foundational research on global leadership processes and new models to advance theoretical work. The 'Practitioner's Corner' section of the volume contains lessons from three experts withdecades of experience in developing global leaders from both business and non-profits."

"Stakeholder theory is used for many purposes in a wide array of disciplines. It was intended to serve as a strategic management tool for business and society relationships in a capitalist system. While it has broad scholarly appeal, it is still somewhat controversial and is considered to be empirically underdeveloped. This new book offers a series of ten chapters from well-known, established and emerging business and society scholars working with stakeholder theory in its many aspects. Each chapter is centered on a different sub-topic related to stakeholder management, written by the actual published experts on that sub-topic. The chapters stand alone as comprehensive pieces of scholarship in themselves, but they are intimately related and interwoven so as to give readers an overall sense of cohesion around the area of stakeholder management."